Immigration Specialist Caseworker

Citizens Advice Stevenage

Working within the aims, policies and principles of the Citizens Advice Service, to support clients with a range of Immigration issues, providing information, advice and casework support in person, via telephone, video calling and email.

Citizens Advice Stevenage are looking to train an Immigration Caseworkers to OISC Level 2.

The project will enable us to provide better help for Asylum Seekers and Refugees across Hertfordshire experiencing problems with their immigration status. Immigration advice is regulated by the Office of Immigration Services Commissioner (OISC) and split into 3 levels – from basic advice at level 1 to the highest grade of advice at level 3. All Citizens Advice services are allowed to provide advice at level 1. However, in practice, immigration advice at all levels is complex and requires rigorous training and expertise. In conjunction with the OISC training, our Immigration Caseworker will be expected to directly support clients to understand their rights and options and administer casework provision on their behalf throughout the project. The immigration caseworker will also work closely with partners across the county who are delivering services to support asylum seekers and refugees.

Full Job Pack can be found here: https://drive.google.com/file/d/1jOPIGMlAVPyNX8vvmZuM0nXWJ-FLsMnD/view?usp=drive_link